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Can't install the theme/module

If you have problems with the theme installation the following tips can help.

1. File upload limit

If you can't install the theme/module or see the error message: 'An error has occurred during the file upload':

This error can occurres when you try to upload theme file which size exceeds 2MB (Prestashop file upload limit by default). Here you can find out your file upload limits: Back-office > Administration > Preferences > Upload quota

So you need to increase the parameter upload_max_filesize in your php.ini file for example to 20Mb. If you don’t know how to do this, write to your hosting provider.

2. Import from FTP

Back-Office>Preferences>Themes>Add new theme> “Import from FTP”. Copy the theme ZIP file in the your_site/modules/themeinstallator/import/

More information about Alysum theme installing process.

prestashophelp/filelimit.txt · Last modified: 2016/04/13 22:50 (external edit)